Software Implementation Consultant
imc is an energetic and innovative international Software as a Service (SaaS) Learning Management System (LMS) provider. We have over 400 highly skilled employees, across 12 countries and a fantastic collection of well-known global brands in our portfolio. We are looking for a Software Implementation Consultant to join our colleagues in London.
We have a fabulous team who see themselves as partners to our clients, contributors to our culture by supporting one another, and focused on taking our business on its growth journey.
As an imc Learning Software Implementation Consultant, you will be working on delivering new customer projects, as well as collaborating with our existing customers to deliver ongoing work packages for our leading learning management system and other imc software products.
Here's what you'll do
- Project manage and deliver work packages with an ability to effectively manage project scope, time, and budget
- Analysing and understanding our customers' requirements to form solution designs and specification documents
- Proactively consult our customers throughout a project on imc’s software solutions
- Performing software configurations, to a high standard, based on specifications
- Supporting the wider imc team including doing demos, presentations, completing technical tender responses and pitches
- Diagnosing and reporting system errors as well as test fixes
Here's what you'll need
- Partnering with our clients to give them the best fit solution for their needs
- Problem solving, purposeful mindset with a desire to learn
- Excellent interpersonal and presentation skills
- Experience consulting or configuring of business software systems
- Customer driven with ability to work in a team and autonomously
- Ability to present and run both functional and technical meetings and workshops
- Flexibility to travel within the UK and possibly internationally
- Project Management qualifications and/or experience in IT system rollouts
- Dutch language would be a huge advantage
Working at home or in the imc office? We offer "Full flexibility, but not 100% remote". You can combine the advantages of both worlds depending on your personal preferences.
As long as your schedule and position allow it, you can work flexible hours
With public transport you can reach all our offices easily and conveniently
Not only do we enjoy working together, but we also like to socialise and celebrate together. In addition, joint activities strengthen the team spirit
Your skills and expertise are our focus, no matter who you are or where you come from. We value diversity, and promote inclusion, and are proud of our diverse teams, so join us and bring your perspective to imc.
Do you want to know more about the job or do you have any further questions? You can get answers of a functional nature from Koven Minien. Furthermore, Claire Raistrick from HR will be happy to help.
Your application - Let's start.
We'll have a first phone call to see if we are a match.
In a face-to-face interview we get to know each other.
Your offer - we are happy to have you on board.
Your future team comprises a diverse range of colleagues with a common goal: Helping our clients to map their professional development processes in our learning management system with great success. Each team member contributes their individual knowledge and experiences, and the combination leads to success. Willingness to help and a good sense of humour are among the key characteristics our Customer Service colleagues share.
Mutual respect is the foundation for a great team culture. The colleagues also like to get together after work to discuss projects informally.
The reason why Uwe Hofschröer, Head of Learning Strategy Consulting, wishes that the focus should not be on a system or learning content, but rather on the needs of the employees.
Somewhere in between genius and madness: From the life of our IT system administrator Raffael
In this Interview, Suwhathi reveals how she became a hosting engineer at imc and what she thinks of the supposed male domains in IT.
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Professionals
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London
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Customer Services & Consulting