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Learning Software Consultant

Learning Software Consultant

At imc we hire great people and believe it is a very exciting time for the digital learning industry. We work in global but small, self-managing, autonomous teams. We reward our employees for the impact they make, and value the innovative approaches they bring. We are on the look-out for an enthusiastic, energetic, and highly motivated individual who desires a challenging Learning Software Consultant role, who has a passion for delivering successful projects.

As an imc Learning Software Consultant, you will be working with our customers to deliver ongoing work packages for our leading learning management system and other imc software products.

Your role will involve working closely with both our experienced local team in Singapore, as well as with our other international colleagues further afield, so you will have great support to develop in the role.

Your Tasks

  • Responsible for the delivery of professional services relating to our software solutions to achieve a high level of customer satisfaction.
  • Build and maintain an expert level of knowledge of our software solutions.
  • Run coaching sessions and workshops with customers to understand requirements and advise on solution options.
  • Perform software configurations and parametrisation.
  • Analyse customer configuration issues and provide solutions (advice, configurations etc).
  • Identify opportunities with customers for improvements and work together with customer account managers to offer additional services (upselling).
  • Travelling to customer site for customer meetings, workshops and travel as required.

Your Strengths

  • Expert knowledge in our software solutions, especially regarding IMC’s Learning Management System.
  • Customer driven with ability to work in a team and autonomously.
  • Excellent communication (written and verbal) and interpersonal skills.
  • Ability to present and run both functional and technical meetings and workshops.
  • Problem solving, solution focused mindset with a desire to learn.
WHAT YOU WILL EXPECT AT IMC
Hybrid Work
Hybrid Working

Working at home or in the imc office? We offer "Full flexibility, but not 100% remote". You can combine the advantages of both worlds depending on your personal preferences.

Flexible Working Hours

As long as your schedule and position allow it, you can work flexible hours

Good traffic connection

With public transport you can reach all our offices easily and conveniently

Employee Events

Not only do we enjoy working together, but we also like to  socialise and celebrate together. In addition, joint activities strengthen the team spirit

DIVERSITY & INCLUSION

Your skills and expertise are our focus, no matter who you are or where you come from. We value diversity, and promote inclusion, and are proud of our diverse teams, so join us and bring your perspective to imc.

ANY QUESTIONS?

Do you want to know more about the job or do you have any further questions? You can get answers of a functional nature from Tobias Sommer. Furthermore, Claire Raistrick from HR will be happy to help.

Christian Zimmer
Dr. Christian Zimmer
Head of Customer Services
[email protected]
Send E-Mail
+49 681 9476-303
Voice Call
Claire Raistrick
Senior Global HR Business Partner
[email protected]
Send E-Mail
+49 681 9476-315
Voice Call
OUR APPLICATION PROCESS
job application

Your application - Let's start.

We'll have a first phone call to see if we are a match.

interview

In a face-to-face interview we get to know each other.

contract

Your offer - we are happy to have you on board.

A LITTLE MORE ABOUT YOUR TEAM

Your future team comprises a diverse range of colleagues with a common goal: Helping our clients to map their professional development processes in our learning management system with great success. Each team member contributes their individual knowledge and experiences, and the combination leads to success. Willingness to help and a good sense of humour are among the key characteristics our Customer Service colleagues share. 

Mutual respect is the foundation for a great team culture. The colleagues also like to get together after work to discuss projects informally.  

GET TO KNOW YOUR COLLEAGUES

The reason why Uwe Hofschröer, Head of Learning Strategy Consulting, wishes that the focus should not be on a system or learning content, but rather on the needs of the employees.

Interview

Somewhere in between genius and madness: From the life of our IT system administrator Raffael

Interview

In this Interview, Suwhathi reveals how she became a hosting engineer at imc and what she thinks of the supposed male domains in IT.

Interview
GET AN IDEA OF WHAT MAKES US SPECIAL
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