Turbocharging productivity with AI
Discover innovative use scenarios for generative AI in corporate learning
June brings all manner of exciting events. There’s the European football champs in Germany, the Paris Jazz Festival or the Mermaid Parade in New York. But one event in particular really has the L&D community buzzing: LEARNTEC. LEARNTEC is Europe’s premier show for digital learning. Held annually, it is where innovation leaders meet to explore the latest trends and tech in digital learning and development. The imc Innovation Campus at LEARNTEC 2024 will be showcasing innovations in artificial intelligence (AI) that are serious turbochargers of productivity.
A recent McKinsey study shows that generative AI could open the way to annual productivity gains of 2.6 to 4.4 trillion US dollars worldwide. That’s roughly equivalent to the market value of Apple and Amazon combined.
Good to know
“Generative AI” encompasses systems that can autonomously generate new content (e.g., text, images, videos) that’s barely distinguishable from human outputs. Examples include ChatGPT, MidJourney and Dall-E.
From industrial to intellectual revolution
Scenario 1: Dynamic learning experiences with ChatGPT
In this scenario, learners use generative AI – specifically ChatGPT – as a sparring partner in dialogue-based training. imc Co-CEO Sven R. Becker explains: “There is an aspect of corporate learning that learning professionals have long underestimated. And that’s the fact that there are some things that are not amenable to abstract learning; they must be practised. This is always true of interpersonal skills.”
imc is putting the spotlight on this at LEARNTEC 2024 with an innovative training tool based on psychological personality models, including the Big Five.
Scenario 2: Smart assistants for content creation
As well as giving learners new training experiences, AI will play a major role in the creation of (learning) content. At the imc Innovation Campus, we’ll be demonstrating how generative AI can help learning professionals with content creation through task automation (“Simplify your life”) and optimisation (“Improve your life”).
“Quiz questions are a good example of the improvements achievable through AI,” Becker explains. “Inexperienced e-learning authors generally find developing good questions and answers very time-consuming. They tend to produce overly simplistic answers. AI can help with that by producing better outputs.” All the exciting possibilities of AI in content creation aside, there’s one thing Becker is very clear about: “AI is good at outputs. But with e-learning, what counts is outcomes. So, it’s important to retain quality control mechanisms – regardless of whether the content is AI- or human-generated.”
Scenario 3: The future of LMS use is changing
“Data is the new oil,” a 2017 Economist headline intoned. Since then, this famous quote has been the cause of much debate. But, oil or not, data is definitely one of the most important commodities of the 21st century. AI-powered systems can analyse data, recognise patterns, predict future trends and automate workflows. Sven Becker: “AI represents a paradigm shift in human-machine interaction. In the future, we won’t be instructing machines on what to do and how to do it. We’ll simply be telling them what output we want.”
Imagine, for example, that a company’s global L&D department wants a report on the utilisation rate of its training capacity in Brazil. In the past, creating this report was a very expensive and time-consuming exercise. The analysis generally had to be routed via the platform provider. By contrast, an LMS with AI functionality can analyse all the databases and generate the report in mere seconds. The learning professional’s task then becomes one of analysis and drawing conclusions. Other examples of workflows automated by AI include personalised learning recommendations and automated learning path creation. In the video below, Sven Becker explains how the new imc Learning Suite Co-Pilot will revolutionise LMS use. The technology will be officially launched at LEARNTEC.
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Further information
Visit us at LEARNTEC and find out more about these scenarios and other innovative applications of AI. We’ll be offering expert sessions where you can discover how you can use smart AI tools to create learning content in just five minutes. For details of our full programme, go to the event page on our website.
Experience AI at the imc Innovation Campus
Join us when we present our innovations and products at LEARNTEC 2024 in Karlsruhe. This year's focus: innovations in the field of AI. Book your appointment with us now and receive a free visitor ticket.
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